Complex Case Management

Complex case management is an important tool used to highlight pathways and further enhance case management strategies. Participants will gain skills and strategies for improving complex case management systems.

The training will cover:

  • Understanding complex case management and its positive influences service delivery.
  • Explore the guiding principles of complex case management.
  • Explore specialised frameworks that that will benefit workers and organisations who engage with Aboriginal and Torres Strait communities.
  • Leadership, ownership and solutions – positive outcomes for complex case management systems.

The training offers the opportunity for participants to increase their knowledge base and highlights key strategies for the implementation of their new learnings.


“Outstanding training the best case management training i have been to”-Jake

“This completely changes the way i need to do hings great job”- Sam

“Thanks for the entertaining and informative day you guys are brilliant”-Di 

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